Zoho CRM services for your business
Businesses use Customer Relationship Management to get various data statistics, streamline business processes, and provide personalized experiences to customers. At its core, CRM aims to improve relationships, streamline business processes, and drive the growth of the organization. No matter which industry a business belongs to, growth is everyone’s top priority. Grow your business in the competitive marketplace by streamlining your business processes with Piesol, a certified Zoho partner.
Do more with your business through
Omni channel
Get detailed analytics of customers from various channels on a single centralized platform. Zoho also integrates your calls and sales, converts leads into customers, ability to talk to customers, and also offers the availability to catch the leads that leave the website.
Performance and Analytics
Its centralized platform collects data from various channels and presents insights on a clean interface. It identifies strengths and weaknesses, streamlines resource allocation, and facilitates improving the overall performance of your business.
Artificial Intelligence
Zoho offers personalized experience using their AI assistant Zia. This opens doors to great possibilities, simplifying day-to-day tasks. It can fetch information, take notes, predict the outcome of an initiative, detect bugs, automate tasks, make your emails smarter and many more.
Marketing automation
Zoho intelligently automates various marketing strategies including content delivery, lead generation, email marketing campaigns, and social media management. This allows businesses to reduce costs and more importantly focus on important things that help the company in the long run.
Zoho CRM features and advantages
Lead Management
Zoho CRM assists in capturing high-quality leads from various sources, assigning scores, and categorizing them. This allows your business to engage with leads closely, nurture them, and measure your ROI on online spending.
HighlightCRM, Email, Telephony, Social media, live chat, and online meetings.
Account Handling
Zoho CRM is completely customizable and has a dedicated admin panel. The panel offers full-fledged customization options, and hassle-free migration combined with effective deal management software makes it easy for business owners to operate.
HighlightWebsite builder, A/B testing, visual analytics, goal tracking, and personalization.
Contact Management
Zoho’s contact management is a powerful software that allows businesses to get real-time notifications from brand customers. It facilitates customer tickets to address user problems, and the ability to retain existing customers.
HighlightTools for fulfilling orders and deploying services, project-based billing, preferred methodology, internal social network, subscription billing, and client portal.
Pipeline Tracking
Zoho’s ability to track the pipeline activity from lead approach to conversion allows businesses to systematically perform operations. It divides the sales cycle into various stages to allow business owners to focus on those who are more likely to buy.
HighlightFill openings, resume parsing, interviews, offer letter creation, onboarding, dedicated payroll, and many more office suite options.
Why to choose Piesol for Zoho CRM service
Customer-centric approach
At Piesol, the customer is our top priority, we analyse each client's business requirements and help them optimise their product for the customers. We understand that customer satisfaction is key in this process.
Basic Information
Frequently Asked Questions
Who can benefit the most from Zoho CRM?
Zoho offers versatile solutions. Any business with a large or small client base can benefit from its CRM. This includes B2B, B2C, enterprises, and small-scale businesses. Zoho’s CRM can be customized to business-specific needs and helps in streamlining all the operations.
How long does it take to implement Zoho CRM?
Zoho CRM implementation times depend on the complexity of the project, features and additional integrations required, experience in managing CRMs, and availability. However, it can take from 2–6 weeks based on the complexity of the project.
What does Zoho CRM do?
Zoho’s CRM is a centralized platform that streamlines business processes such as converting leads, engaging with customers, and bringing people together.
How secure is Zoho CRM?
All of the Zoho products offer secure applications for CRM. This platform offers data security by encrypting the data and operational security for logging, monitoring, and intrusion prevention. It also complies with industry standards.